A CAEDM email address is provided to everyone that has a CAEDM account. Your CAEDM email address is your CAEDM username followed by @et.byu.edu. So, if your user name is "doej", then your email address is doej@et.byu.edu.

An ECEn email account is completely separate from a CAEDM email account and uses a different address. Faculty and research students who request an ECEn email address may choose their ECEn email address name (which doesn't need to match their BYU ID or CAEDM username). If someone chose "johnd", their ECEn email address would be johnd@ee.byu.edu.

We will give ECEn mail server accounts to faculty and research students. If anyone else needs one they will have to have a good reason, such as doing research work that requires department specific contact information. Please contact the ECEn SysOps in CB 409 if you need to set up an account.

Click to view the appropriate tutorial:

The ECEn mail server supports SSL and TLS connections for receiving mail with the POP and IMAP protocols. It has been tested with Mozilla Thunderbird and Outlook 2003. It will probably work with other mailers, though.

This is probably caused by a conflict between Symantec Antivirus and SSL/TLS encryption. See the "Configuring Symantec Antivirus to Work With Email" tutorial for more information about this problem and how to solve it. If that doesn't work, contact the ECEn SysOps.

To forward mail from your ECEn email account (someone@ee.byu.edu), contact the ECEn SysOps and let them know the address you would like your mail forwarded to. They will make the necessary change. If you want to forward mail from your CAEDM email account (someone@et.byu.edu), use the CAEDM Account Manager.

For some reason, Mozilla often has trouble deleting an IMAP folder. There is a way to force Mozilla to dump the folder. However, make sure that any changes to your settings you make now are changed back as soon as the unwanted folder is deleted. The problem usually occurs when you have Mozilla set up to move deleted messages to the trash. When you try to delete a folder, Mozilla will attempt to put it in the trash, but will probably choke. Changing a few settings seems to mend the problem.

There are several ways that you can arrange for mail-notification. Pine, when running, will automatically notify you of new mail. Mozilla Mail and Mozilla Thunderbird can be configured to do the same thing.

If you want email notification without having your mail program running all the time, you can use 'tkbiff.' Using tkbiff is fairly straightforward. Simply run 'tkbiff' from a command prompt (or some other appropriate startup place, such as your window manager's startup script, &c.). Type in your password at the prompt, and viola! tkbiff is also extremely customizable. For more info on how to customize tkbiff, go ahead and visit "The tkbiff Home Page".

Refer to the Spam FAQ for help on dealing with spam and junk email.

There are two ways to do this. One is to enable TLS or SSL and authenticate using your ECEn email username and password when you send mail. The other option is to connect to the CAEDM VPN before sending mail. See the CAEDM VPN FAQ for more information.

One common cause of this problem is the Windows Firewall, enabled by default with Windows XP Service Pack 2. For your convenience, the ECEn SysOps have provided a file that will fix this problem by updating your firewall settings. Right-click here and choose "Save Target As..." or "Save Link As...". Save it somewhere easy to find, such as your desktop, then double-click the file to run it. If after doing this you still have problems, contact the ECEn SysOps.

Contact the ECEn SysOps. and we will help you find a solution.